Help & Support
FAQS
All your questions answered
Frequently Asked Questions
General
What makes Visiark dash cameras different?
Visiark cameras deliver true 4K ultra-high definition recording with crystal-clear daytime and night footage. Built with premium materials, smart features, and sleek design — they’re made for drivers who expect the best. We are the only company to provide everything you need in one package, no compromises.
Is the video quality really 4K?
Does the Visiark dash cam record at night?
Does Visiark have parking mode?
Does the dash cam have a screen?
Do I need to use an app?
Where can I download the optional app?
What memory cards are supported?
Is installation easy?
Can I disable the cabin (inside) camera?
What is the hardwire kit, and do I need it?
Shipping
How long is the shipping time?
Where do you deliver from?
Warranty & Returns
Do Visiark cameras come with a warranty?
What does the warranty cover?
How do I make a warranty claim?
Can I return it if I change my mind?
Manuals
Visiark Prime X1