Privacy policy
Last updated November 2, 2026
This policy explains what personal information Visiark collects, why, and the choices you have.
What we collect
- Your name, email address, phone number and delivery address when you place an order.
- What you ordered and how much you paid. Card details are handled by PayPal; we never see or store your full card number.
- Your email address if you sign up to our emails.
- Messages you send us, so we can reply.
- Basic technical information your browser sends, such as your IP address, to keep the site secure and working.
How we use it
- To take payment, deliver your order and send you order updates.
- To deal with returns, refunds, warranty claims and questions.
- To send you emails you've asked for. You can unsubscribe at any time using the link in every email.
- To keep records we're required to keep by law, such as for tax.
- To protect against fraud and keep the site secure.
Who we share it with
We only share what's needed, with companies that help us run the shop:
- PayPal, to take payments.
- Our warehouse and delivery companies, to pack and deliver your order.
- Our email provider, to send order emails and any emails you've signed up for.
- Our website hosting provider, which stores the shop's data securely.
We never sell your personal information.
How long we keep it
We keep order records for as long as tax and accounting rules require. Email sign-ups are kept until you unsubscribe. Other information is deleted when we no longer need it.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing support@visiark.com. If you live in a US state with its own privacy law, such as California, you have these rights under that law, and we will not treat you differently for using them.
Cookies
See our Cookies page for the small files the site uses.
Who is responsible for your information
[your business's official name], of [your business address], is responsible for your information.
Contact us
Email support@visiark.com, or write to [your business's official name], [your business address].